CONTACT
Contact us
One email address for everything. We read every message.
Where to write
- [email protected] — for help, lesson feedback, and privacy requests.
- Write from your registered email for anything about your account or data.
- We support by email only.
1. Help with the app
Email [email protected] about:
- Signing in, email verification or passwords.
- Adding, editing or deleting a child’s profile.
- Something in a lesson, question or AI tutor answer that looks off.
- Anything that is not working as expected.
It helps to tell us which profile you were using, what you were doing, and what went wrong. A screenshot helps too.
2. Your data and privacy
Email [email protected] to:
- Get a copy of the data we hold about you or your child.
- Correct something that is wrong.
- Delete a child’s profile or your account.
- Withdraw consent, or make a complaint about how we handle data.
Please write from the email address registered to your account, so we can confirm it is you. See our Privacy Policy for more.
3. Before you write
Our FAQs answer common questions about accounts, the AI tutor, ads and privacy, and deleting your data.