FAQS
Frequently asked questions
Quick answers about CoolGuru, the AI tutor, ads and privacy, and your data.
The short answers
- A study app for CBSE Class 9 and Class 10, currently in beta.
- A parent or guardian holds the account; each child gets their own profile.
- Free during beta. We may show ads.
- Lessons are built with AI and carefully shaped around the CBSE syllabus.
- We do not sell your data. Delete it yourself, any time, in the app.
1. What is CoolGuru?
CoolGuru is a study app for CBSE Class 9 and Class 10 students. Students can read lessons, revise with cheat sheets and flashcards, practise questions, and ask the AI tutor when they are stuck.
2. What does “beta” mean?
CoolGuru is still being built and improved. Some parts may be incomplete, and features and content may change.
3. Which classes do you support?
Only CBSE Class 9 and Class 10 right now. The subjects and chapters available are shown in the app.
4. Who creates the account?
A parent or guardian aged 18 or older. They sign up and add a profile for each child. Children do not create their own accounts. You can add more than one child to the same account.
5. Is it free?
Yes, CoolGuru is free during beta. We may introduce paid plans later. You will never be charged unless you choose to buy something.
6. Who creates the lessons and questions?
Our lessons and questions are built with the help of AI and carefully shaped around the CBSE syllabus. We keep refining them. If anything ever looks off, report it in the app or email [email protected] and we will fix it.
7. How should my child use the AI tutor?
As a guide when they are stuck. It explains the steps so they can understand the method and try the next one themselves. Like any tutor it can occasionally slip, so the textbook stays the reference. Its answers are for learning, not for handing in as their own work.
8. Are there any limits?
Yes. Right now each child can ask the AI tutor 5 questions a day and attach up to 2 images per message. Limits may change. Lessons, revision and practice keep working after the daily limit is reached.
9. Do you show ads or use tracking?
- We may show ads to keep CoolGuru free. We never use a child’s learning activity or chats to target ads.
- Google Analytics is off unless you turn it on, and is not used on the pages where children study.
- We do not sell your data or your child’s data.
Full details are in our Privacy Policy.
10. Are you linked to CBSE, NCERT or my school?
No. CoolGuru is independent and is not affiliated with or endorsed by CBSE, NCERT, or any school or board. We also do not promise any marks or results.
11. How do I delete my data?
- A chat: delete it in the AI tutor.
- A child profile: go to Switch profile, open Edit profile, and delete it.
- Your whole account: go to Profile → Account details → Delete account.
12. How do I contact you?
Email [email protected]. We read every message.